1
Off work too long
Workers stay away after they could safely do suitable duties, and time lost keeps adding up.
Return-to-work coordination
Recovery and work, kept aligned
A good return-to-work plan is the difference between a short claim and a long one. Care Network builds and runs the plan with everyone involved, so duties match real capacity and people can recover at work where treating providers support early, safe workplace participation.
- Suitable duties matched to real, current capacity.
- Treater, worker, and managers on one shared plan.
- Early workplace participation where it is medically appropriate.
The problem
Recovery drifts when work and treatment are not aligned
Return to work fails when duties, certificates, and real capacity are out of sync. The worker loses momentum, and the claim keeps running.
2
No duties plan
You have nothing realistic to offer when a treater asks for a return-to-work path that matches capacity.
3
Plans stall and relapse
Return-to-work attempts fail because duties and recovery are not kept aligned as capacity changes.
What you get
What return-to-work coordination gives your team
Return-to-work coordination that keeps suitable duties, certificates, and capacity aligned so workers can participate at work where it is safe to do so.
- Suitable duties matched to real capacity.
- Treaters, workers, and managers on the same plan.
- Less time lost when early workplace participation is appropriate.
- Plan owners
- Treater, worker, you
- Duties
- Matched to capacity
- Goal
- Recover at work
The difference it makes
What changes for your team and your people
One service, two sides of the same result: a calmer process for you and better care for the worker.
For your business
- You keep experienced people instead of replacing them.
- Time lost can drop when suitable duties are available and used.
- You have a documented plan if the matter is reviewed.
For the injured worker
- Where it is safe, early workplace participation can keep them connected to routine and team.
- Duties match what their body can actually handle.
- They stay connected to their team and their income.
1
Plan
We design suitable duties with the treater and the worker.
2
Run
We coordinate the plan day to day across everyone involved.
3
Adjust
We update duties as capacity changes until full recovery.
The worker is back on suitable duties, the plan is current, and recovery is moving.
complete system
A comprehensive injury response system
Each service does one job. Together they create the full pathway: first response, treatment, return to work, claim communication, and premium control.
24/7 injury triage
One number, every injury, any shift
Dedicated injury management
One injury manager, start to finish
Recovery and work, kept aligned
Talk through the right fit.
Return-to-work plans built and run with the worker, their treater, and you, so duties match capacity and recovery stays on track.
Contact Care Network
Claims advocacy
We coordinate every party on the claim
Premium and claims review
See where your WorkCover cost is hiding
Unreported incident capture
Visibility for incidents that never reach your desk
FAQ
Questions about return-to-work coordination
Straight answers before you commit to anything.
We work with you to identify realistic options for your operation. What is possible depends on the injury, your sites, and treating advice; we explore the paths available rather than forcing a one-size-fits-all plan.
Where treating providers support it, safe early workplace participation is often part of recovery. Suitable duties can keep a worker connected to their team and income while matching their current capacity. The right path depends on the individual injury and medical advice.
Typically the worker, their treating provider, you as the employer, and the Care Network team. The aim is one shared plan so duties, certificates, and capacity stay aligned; who is involved can vary by file.
Return-to-work plans are meant to flex as recovery progresses. When capacity changes, duties and the plan can be updated with input from the worker, treater, and your team.
It applies where safe suitable duties are realistic for the injury and your operation. Physical injuries are the most common, but the same coordination approach can apply whenever modified work is medically appropriate.
