Premium pressure
A premium your business is struggling to pay or understand.
Community service
Free employer advice when workers compensation gets difficult
A workplace injury or rising workers compensation premium can put pressure on your people and your business. You may need help before the problem grows, or after you have taken it as far as you can with your insurer.
The offer
Free, experienced help for Australian employers.
Care Network offers Australian employers one free consultation and practical advice on one workers compensation matter in a rolling 12-month period. This is our community service. We want employers to have access to experienced help when they need to make a sound decision and support their workers.
- Cost
- Free consultation and advice
- Scope
- One workers compensation matter
- How often
- Once in any rolling 12 months
Your matter
What can we help with?
Recurring claims
A pattern of claims that is becoming difficult to manage.
Safe return to work
An injured worker you want to support, but you are unsure how to coordinate safe return to work.
Unresolved with your insurer
A problem that remains unresolved after discussion or internal escalation with your insurer.
How it works
What will you receive?
- 1
Tell us about the problem
Apply below with the problem facing your business and what you need help deciding.
- 2
We listen and agree the matter
We talk through your situation, agree on the matter to be reviewed, and discuss what information is needed.
- 3
We review the relevant information
We look at the information that relates to the agreed matter.
-
The outcome
Practical advice and recommended next steps on the agreed matter.
The consultation and advice are free. You do not need to appoint THRISK as your representative or purchase the Care Network service.
Our role
An independent, free sounding board for employers.
We aim to help you
- Make informed decisions.
- Work constructively with your insurer and treating providers.
- Support injured workers' safe recovery and return to work.
What we do not do
- We do not make insurer or medical decisions.
- We cannot promise a particular claim or premium outcome.
Share this service
For insurers and scheme agents
If an employer needs support beyond the assistance you can provide within your role, you are welcome to make them aware of this free community service. The employer can then decide whether to contact Care Network directly.
Good to know
- Sharing our details does not transfer your responsibilities to us or replace any formal review, complaint or dispute process.
- Care Network provides advice to employers independently of the insurer's decision-making.
Apply
Apply for your free consultation
Tell us about the problem facing your business and what you need help deciding.
Keep your first message general
Please do not send worker names, medical information or claim files through the initial contact form. We will discuss what information is needed and how it can be shared appropriately.
Care Network is part of THRISK.