1
No central view
Incident and injury activity sits with site managers, treaters, and the insurer with no single view for you.
Employer incident reporting
Injury visibility across every site and shift
Care Network gives leadership injury visibility across every site and shift. Injury response from triage through recovery builds one documented trail your governance team can act on.
- Call activity becomes employer visibility and governance information.
- A documented trail from triage through injury management and return to work.
- Included in the Care Network fixed fee.
The problem
Injury activity is hard to see across sites
When injury response is fragmented, leadership lacks a clear view of what is happening across sites and shifts. Governance conversations start without the full picture.
2
Scattered records
Triage notes, certificates, and updates live in different places, so governance reviews start from scratch.
3
Reactive governance
You only pull injury data together when something goes wrong, a claim blows out, or renewal pressure hits.
Every step creates a documented trail.
Triage record, injury manager assigned, return-to-work plan, insurer correspondence, and claim closure. Care Network builds employer visibility on that trail.
What you get
What employer incident reporting gives your team
Employer incident and injury reporting that turns Care Network call activity into usable visibility and governance information, built on the documented trail from first response through recovery.
- Usable employer visibility from Care Network call activity.
- A documented trail: triage record, injury manager, return-to-work plan, insurer correspondence.
- Governance information you can act on, not scattered updates.
- Trail
- Triage to closure
- Cost
- Included in fixed fee
- Scope
- Every Care Network call
The difference it makes
What changes for your team and your people
One service, two sides of the same result: a calmer process for you and better care for the worker.
For your business
- Call activity becomes visibility and governance information you can use.
- A documented trail from triage through recovery or claim closure.
- Less time piecing together what happened across sites and shifts.
For the injured worker
- Their injury is handled through one consistent process.
- Documentation from the first call carries forward if the matter progresses.
- They deal with one coordinated team, not a patchwork of hand-offs.
1
Capture
Every call through Care Network is documented from the first triage contact.
2
Record
Injury management, return-to-work, and claims activity adds to the documented trail.
3
Report
Call activity becomes usable employer visibility and governance information.
Leadership has visibility, the trail is documented, and governance is informed.
complete system
A comprehensive injury response system
Each service does one job. Together they create the full pathway: first response, treatment, return to work, claim communication, and premium control.
24/7 injury triage
One number, every injury, any shift
Dedicated injury management
One injury manager, start to finish
Injury visibility across every site and shift
Talk through the right fit.
Care Network turns triage call activity into usable employer visibility and governance information, with a documented trail from first response through recovery.
Contact Care Network
Return-to-work coordination
Recovery and work, kept aligned
Claims advocacy
We coordinate every party on the claim
Premium and claims review
See where your WorkCover cost is hiding
FAQ
Questions about employer incident reporting
Straight answers before you commit to anything.
Care Network turns call activity into usable employer visibility and governance information. Exact format and access depend on your setup; we confirm what you will see when you join.
Employer incident reporting is ongoing visibility from Care Network call activity across your injury response. Premium and claims review is a structured audit of your WorkCover invoice, renewal, and open claims to map cost drivers. The two complement each other; one is operational visibility, the other is renewal-focused cost analysis.
Care Network builds a documented trail through injury response: triage record, injury manager assigned where required, return-to-work plan, insurer correspondence, and claim closure where applicable. What appears in your reporting depends on the activity on your account.
Yes. Employer incident and injury reporting is included in the Care Network fixed annual fee alongside triage, injury management, return-to-work coordination, and claims advocacy.
Care Network is built for employers operating across Australian workers compensation schemes and multiple sites. We confirm how reporting works for your setup when you join.
